The article discusses the benefits of using GLPI (Gestion Libre de Parc Informatique) version 10 for IT Service Management (ITSM) and the advantages of partnering with Astiostech, a distributor and partner of GLPI. It highlights GLPI’s capabilities in comprehensive IT asset management, efficient helpdesk and incident management, and customizability to fit specific organizational needs.
Astiostech’s expertise is showcased through its successful deployment of GLPI in managing over 100,000 endpoints for a major bank in Malaysia, integration with RustDesk for enhanced remote management, and the development of custom reports and dashboards.
Key reasons for choosing GLPI and Astiostech include scalability, cost-effectiveness, enhanced security and compliance through RustDesk, and localized, custom solutions that offer tailored support and expertise. The article concludes by emphasizing that the combination of GLPI’s latest version and Astiostech’s services provides a powerful and flexible IT management solution suitable for both small businesses and large enterprises, aiming to streamline IT operations securely and efficiently.
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