A Fresh New Vicidial Experience: Modern, Seamless, and Built for High-Performing Contact Centers

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Overview In the world of customer engagement, every second counts and so does every click your agents make. That’s why we’ve reimagined the Vicidial experience with a brand-new interface designed to help teams work smarter, faster, and with a lot more comfort throughout the day. … “A Fresh New Vicidial Experience: Modern, Seamless, and Built for High-Performing Contact Centers”

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Why banks in Malaysia chose Astiosdialer for their collection and recovery business?

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Business Requirements In a bid to enhance efficiency, a top Malaysian bank looked to adopt an autodialer solution for its collection and recovery team. Starting with 50 agents and eyeing expansion to 140+, the bank harbored concerns about the potential costs. Specifically, they worried about … “Why banks in Malaysia chose Astiosdialer for their collection and recovery business?”

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